2019 ACCESSIBILITY (ADA)
OFFICIAL HIGH TIMES EVENTS FESTIVAL GUIDE
HIGH TIMES events are fully accessible events, and we are dedicated to continually improving our efforts to ensure you have access to all the festival amenities. We welcome and encourage all feedback and suggestions from our patrons. The following explains the services provided this year. For any accessibility-related questions please email us at CannabisCupHelp@HighTimes.com. We will do our best to help you have an awesome experience.
ACCESS CENTER
Please Note: Our access center is located at our box office. All security, staff and personnel can provide any assistance locating the box office which is located at our event main entrance.
What you can expect at the access center
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Get your ADA questions answered.
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Learn about other accessibility services.
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Support navigating the festival / event.
Wristband Policies
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DO NOT remove your wristband for the duration the festival
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Lost or stolen wristbands will not be replaced
WHEELCHAIR ACCESSIBILITY
The venue is fully navigable for people with mobility disabilities. There are accessible pathways connected throughout the venue including parking, entrances, stages, vendors and all other activity areas. For more information about accessible pathways please inquire at the Access Center. We encourage our guests with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters as long distances will need to be navigated. If you need to recharge your motorized wheelchair, you may do so at the Access Center. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20 amp circuit.
We will not be providing wheelchair or scooter rentals.
PARKING
There is one location for ADA Parking which is the onsite lot located closest to the venue.
To access the ADA parking areas, identification will be checked to ensure legitimate use. The person whom the ADA placard or plate is issued to must be present in the vehicle as a driver or a passenger.
*Please note that it is against the law to park in an accessible parking space without the required ADA credentials or to fraudulently use someone else’s in order to gain access to ADA parking spots.*
SERVICE ANIMALS
Service animals are permitted throughout the festival grounds; however this does not include emotional support animals, therapy animals, or companion animals. Only legitimate service animals will be allowed within the festival footprint. Pets are not allowed and will be turned away.
If you are bringing a service animal, make sure to check in at the closest ADA Access Center for registration. Only legitimate service animals that are properly trained and under the proper care of their owners will be provided with the appropriate credentials.
Due to large-scale service animal fraud and for the protection of all festival patrons, service animals must be screened and registered at the Access Center immediately upon entry to the site.
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All service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.
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Service animals must be housebroken and should use the service animal relief area.
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Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.
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All animals should have legally required vaccinations which may checked
ADDITIONAL SERVICES
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ATMs & Concessions: All ATMs and concessions are fully accessible and located throughout the venue. If assistance is required, please confer with a festival staff member.
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First Aid: We have a First Aid location in the venue, kindly ask any staff or security member for guidance.
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Special Dietary Needs: The venue will have food vendors that provide gluten-free dietary options. For those with special dietary needs beyond the festival food service, please contact us at CannabisCupHelp@HighTimes.com for further information.
COMMENTS, QUESTIONS & SUGGESTIONS
In continually trying to make our festival more accessible we encourage you to contact us at CannabisCupHelp@HighTimes.com for any of your accessibility-related needs. Additionally, if you have any questions about ADA policies or our services please reach out to us.